10.06.2021
Reservations
& Groups Executive – The overview
We need an experienced and knowledgeable native German speaking Reservations
Agent to join our Central Reservations team based in Barcelona. As an
experienced Reservations & Groups Executive, you will be confident in
dealing with people, experienced in handling multiple reservation channels and
thirty party channels; and possess a warm friendly personality.
What’s in your DNA
• Must be native German & English speaking with
knowledge of Spanish language
• Outstanding time management and organization
skills & ability to handle high volume of bookings
• Demonstrate a passion for delivering excellent
customer service
• Have a genuine interest and enthusiasm for what
you do
• Ability to build effective working relationships
at all levels with diverse groups of colleagues in a way that appears natural
and effortless
• You must be eligible to work in the EU to be
considered for this role
Your rock star experience
• Have previous hotel reservations experience (2
years minimum)
• Experienced in working within a fast moving and
dynamic Reservations environment
• Familiar with reservations for Groups, Online
Travel Agencies, Wholesale and Individual bookings
• Commercially savvy to spot business opportunities
and in-house upselling
• Knowledgeable of local market, the accommodation
market, the specific selling points with the area
• Proficient in Microsoft Office products and
Reservation Channels (online booking sites)
• Familiar with PMS systems, SIHOT PMS would be an
advantage
Our Key Benefits Include:
• Birthday holiday in addition to your yearly
holiday allocation
• Employee Bounty Program providing opportunities to
earn up to €1,000 for new hire referrals with no cap on number of referrals
made
• Company contribution towards gym membership fees
for all eligible employees
• Quarterly award to double pay for 1 month to
employee with most valuable suggestion/ feedback
• 2 free nights’ accommodation across any hostels
(subject to availability)
• Reduced room rates for staff as well as friends
and family members
• Social events and celebrations calendar
• Various employee recognition schemes
Kontakt:
10.03.2024 | Verkaufen
13.02.2024 | Mieten
13.02.2024 | Vermieten
12.02.2024 | Kaufen
30.01.2024 | Kaufen
14.03.2024 | Suche
11.03.2024 | Biete
06.03.2024 | Biete
04.03.2024 | Suche
27.02.2024 | Verkaufe